Thank you for visiting and shopping at www.EndlessTropical.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. On order over $150 will automatically get free shipping.
Shipment method Estimated delivery time
USPS – Standard 4-5 business days
USPS – Flat Rate 3-5 business days
UPS – Next Day Air 2-3 business days
*DUE TO COVID-19 DELIVERY DELAYS CAN OCCASIONALLY OCCUR.
Shipment to P.O. boxes or APO/FPO addresses
EndlessTropical.com ships to physical and PO Box addresses within the 50 states in U.S.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
EndlessTropical.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
EndlessTropical.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Return & Refund
Due to the hygienic conditions of our products to maintaining heath and preventing diseases. We can only offer refund for the UNUSED products within 7 calendar days of the purchase. The item must be unopened and in its original condition. Contact our customer services department to get a free shipping label.
If you have any additional questions, feel free to contact us at email@example.com